Hospital Policies
Appointments - In order to provide our clients with the best possible service, we kindly require 24 hours notice for all cancelled appointments.
Prescriptions - We kindly ask that you call at least 24 hours in advance for any prescription refills.
Payments - We gladly accept Visa, Mastercard, and Discover as well as cash or checks (with a valid proof of i.d.). We also accept Care Credit. For more information you may call the office. We can not offer payment plans and apologize for any inconvenience this may cause.
Building/Parking Lot Safety - For your pets' safety, all dogs must be on a leash; all cats and small animals must be in their appropriate carriers.
Patient Records - If you need copies of your pets' record for referrals, etc., we kindly ask that you give us 24 hours notice so we may copy any appropriate information for you.
Referral Program - We all like saving money! Refer a friend or family member! When they come visit us for an exam and put your name down on the admission form, you receive a $5 credit on your account as our way of saying "Thanks!" and showing our appreciation.
Please help keep our facility and parking lot clean by utilizing our pet waste station (available in the parking lot to the back left) to pick up after your pets!
Prescriptions - We kindly ask that you call at least 24 hours in advance for any prescription refills.
Payments - We gladly accept Visa, Mastercard, and Discover as well as cash or checks (with a valid proof of i.d.). We also accept Care Credit. For more information you may call the office. We can not offer payment plans and apologize for any inconvenience this may cause.
Building/Parking Lot Safety - For your pets' safety, all dogs must be on a leash; all cats and small animals must be in their appropriate carriers.
Patient Records - If you need copies of your pets' record for referrals, etc., we kindly ask that you give us 24 hours notice so we may copy any appropriate information for you.
Referral Program - We all like saving money! Refer a friend or family member! When they come visit us for an exam and put your name down on the admission form, you receive a $5 credit on your account as our way of saying "Thanks!" and showing our appreciation.
Please help keep our facility and parking lot clean by utilizing our pet waste station (available in the parking lot to the back left) to pick up after your pets!